🐾 Let's Become Buddies

We’re here for you — every step of your pet parenting journey. Do you have a question, concern, or would you like to say hello? Our friendly support team is happy to help.

✉️ Contact Us

Email: support@mypetbuddy.au
Hours:
Mon–Fri: 9:00 AM – 5:00 PM (AEST)
Sat: 9:00 AM – 2:00 PM
Sun & Public Holidays: Closed

For order inquiries, please include your order number.

🛡️ Your Rights & Protection

We proudly comply with Australian Consumer Law and ensure you’re protected with every purchase. If a product is faulty or not as described, we’ll help with a refund, repair or replacement.

We also support secure transactions via:
✅ PayPal Buyer Protection
✅ Afterpay & Zip Pay Dispute Resolution

💬 Quick Tips

• 💡 Check our FAQs for fast answers

• 🔁 View our Returns Policy

• 🚚 See our Shipping Info

Business Information

This website is owned and operated by My Pet Buddy, a registered trading name of Gold Flakes Pty Ltd.
ABN: 93 653 400 821
Registered and operating in Australia.

🐶 Thank You

Thanks for choosing My Pet Buddy — where pets and their people come first.
Let’s stay connected. Let’s become buddies. 🐾